Customer Service
Shipping Information
US SHIPPING: We offer $6 flat rate shipping and free shipping for orders over $100. Orders are dispatched 2-3 business days after they have been received. We ship to all 50 states of the United States.
CANADA SHIPPING: We offer $25 flat rate shipping. Orders are dispatched 2-3 business days after they have been received. Ammos and Sea is not responsible for any taxes, duties or fees.
INTERNATIONAL SHIPPING: Contact us at: info@ammosandsea.com.
Ammos and Sea is not responsible for any lost, stolen or damaged packages.
Product Returns
All merchandise may be returned within 14 days of the date of delivery. If you wish to make a return, please send us an email at:
customer-service@ammosandsea.com
In the email, state your order #, and reason for return, and someone from the customer service team will contact you regarding your return.
When making a return, please use a trackable and insured shipping method. Please allow approximately 1-2 weeks for processing. Additional delays may occur. You will receive an email notification when your return has been processed (be sure to check your spam folder). Ammos and Sea is not responsible for lost returns. Please obtain a tracking number for your records.
Items marked “final sale” are not eligible for return or refund.
Any beauty products opened and/or used are not eligible for return or refund.
Refund Process
Most returns will process in approximately 1-2 weeks, depending on your method of return. Additional delays may occur.
A refund will then be credited back to your original method of payment, and will post approximately two days after the processing date. It may take up to two billing cycles for the credit to appear on your monthly credit card statement.
Special Orders
All special orders must be paid in full in order to be processed and shipped.
All special orders and invoices must be paid within 48 hours of invoice date.
“Special Orders” include, but are not limited to:
- out of stock purchase requests
- pre-orders
- non-stock item requests
- personalized items
Wholesale / Conisgnment Orders
We would be happy to assist your business or festival with wholesale and/or consignment orders. Please email us at: customer-service@ammosandsea.com for more information